by kannan | May 18, 2024 | Cloud Applications
Table of Contents 1. Understanding Customer Relationship Management 2. Key Components of CRM 2.1 Contact Management 2.2 Sales Management 2.3 Marketing Automation 2.4 Customer Service and Support 2.5 Analytics and Reporting 3. Benefits of CRM 3.1 Improved Customer...
by kannan | May 18, 2024 | Cloud Applications
Table of Contents 1. Contact Management 2. Sales Management 3. Marketing Automation 4. Customer Service and Support 5. Analytics and Reporting 6. Workflow Automation 7. Integration Capabilities 8. Mobile Accessibility 9. Customization 10. Scalability CRM features:...
